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For Patients

Discrimination is Against the Law – Notice of Non-Discrimination

Dent Neurologic Institute complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Dent Neurologic Institute does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Dent Neurologic Institute:
• Provides free aids and services to people with disabilities to communicate effectivelywith us, such as:
      ○ Qualified sign language interpreters
      ○ Written information in other formats (large print, audio, accessible electronic formats, other formats)

• Provides free language services to people whose primary language is not English, such as:
      ○ Qualified interpreters
      ○ Information written in other languages

If you need these services, contact our Customer Service Department at (716) 250-2000.

If you believe that Dent Neurologic Institute has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: Kelsey Talley, Compliance Officer, 3980 Sheridan Drive, Amherst, NY 14226, Fax 716-558-3526, Email ktalley@dentinstitute.com. You can file a grievance by mail, fax, or email. If you need help filing a grievance, Kelsey Talley is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html

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