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DENT Help Center – FAQ’s

If you do not see an answer to your question, you can contact your medical team through your Patient Portal Account, or call us at 716-250-2000.

DENT now offers the option to Pre-Register online so you don’t have to call! Once submitted, a patient experience expert will contact YOU within 1 business day to schedule. You can utilize this option at your convenience, let us call you so you don’t have to wait on hold!  You can start this process by clicking here.

You can also call us at 716-250-2000. Our call center is open during the week from 8:30am – 5:00pm. Clinical hours vary.

Please be advised that if you are cancelling your appointment within 24 hours, you may be charged a cancellation fee. Please call us at 716-250-2000 as soon as possible. Our call center is open during the week from 8:30am – 5:00pm. Clinical hours vary.

In order to access medical records, please visit this page on our website.

You can log into your MyDENTChart Patient Portal Account here.

You can talk to your medical team directly through your MyDENTChart Patient Portal Account.

If you are an existing patient at DENT, you can create a Patient Portal account by filling out the form on the bottom of this page.

You can quickly get account recovery help by clicking here.